FAQ

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How This Works

📌 Choose Your Portrait Type:

  • Single Half-Body (2.4"/6cm)
  • Standing Full-Body (4.7"/12cm)
  • Pet-Figure (2.8"/7cm)
  • Standing Duo-Figure (4.7"/12cm)

📸 Upload Your Photo on the Product Page:

  • Clear Photo (Mandatory): A high-quality, front-facing image is required. Please avoid blurry photos or face obstructions.
  • Additional Reference Photos (Optional): Please upload one primary photo for each product. If you have additional reference photos, you can email them to us directly.

🛒 Place Your Order:

  • After uploading your photo, proceed with checkout, and we’ll handle the rest!
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Photo Guidelines

  • Clear Front-Facing Photo (Mandatory)
    Half-Body(2.4"/6cm): Photo should show the person's face and upper torso.
    Standing Full-Body(4.7"/12cm): Photo should show the entire body from head to toe.
    Ensure no blurry photos or face obstructions.
  • Additional Reference Photos (Optional)
    Please upload one primary photo for each product. If you have additional reference photos, you can email them to us directly.
  • Photo Quality
    Low-quality photos will prevent us from creating the model. We’ll contact you if the photos don’t meet the requirements.
  • Glasses
    Glasses are fine! We will include them in the final model.
  • No Large Accessories
    For Full-Body models, avoid including large accessories like backpacks or bags. The model will focus on the person’s body only.

💡 Tip: Keep an eye on your email after placing the order for updates or questions about your photos!

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Can you make pet figurines?

Yes, we create custom 3D-printed pet figurines!

📏 Size: 2.8"/7cm (smaller than the MemoFigurine)

📊 Why the smaller size?
Pets generally have larger body volumes, requiring more materials and detailed modeling.

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Can you create seated poses?


✔️ Seated Full-Body Models:

Yes, we can create seated full-body models.
📏 Size:

Due to material usage, the seated model will be 3.1"/8cm (whether it's a single person or couple seated).
🛒 How to Order:

For single seated poses, please select Standing Full-Body (4.7"/12cm).
For couple seated poses, please select Standing Duo-Figure (4.7"/12cm).
Both will be created at the 3.1"/8cm height.

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Can you create a figurine of two people together?

👫 Yes, we can!

  • If two people are close together in one photo, you can select Standing Duo-Figure (4.7"/12cm).
  • We will create the model as a single, cohesive figurine.
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Does the model include accessories from the photo?

👓 Glasses:
fine! We will include them in the final model.

🎒 No Large Accessories:
Full-Body models, please avoid including large accessories like backpacks or bags. The model will focus on the person’s body only.

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Material Description

Our 3D sculptures are made from premium resin imported from Australia, meeting EU RoHS standards for environmental safety.

We use Sailner full-color 3D printing technology followed by a UV curing process to ensure lasting quality.

Key Features:
🛡️ Won’t discolor
🌞 Sunlight resistant
💧 Water-resistant
⏳ Preserved forever

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Shipping, Returns, Warranty

📦 Worldwide shipping.

⌛️ Standard processing time: 15 business day (handcrafted customization)

🚚 Standard shipping time: 7-10 business days

🔁 Returns & Refunds
We offer a free refund within 48 hours of placing your order if you change your mind. If there are any issues with your order, please reach out to us at getmemorify@outlook.com, and we’ll be happy to assist!

🛡️ Warranty
We offer a free replacement for any loss, theft, or damage during shipping. Please contact us if your order arrives damaged or missing. Once production starts, refunds cannot be issued. This is a custom-made product and is therefore non-refundable unless damaged or defective.

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